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Our healthcare solution experts are here to help.
Call, or email anytime and we’ll be in touch by end of the day.
Contact Info
14186 Washington HWY
Ashland, VA 230051.800.523.6014
orbit-hcl.com
Same Day Service
1.800.523.6014
Frequently asked questions
Search for your Healthcare – Delivery, Warehousing, Analytics, Logistics and Technology answers
General FAQ
Yes, we carry commercial liability, automobile liability, cargo / legal, cyber coverage, and umbrella coverage.
We have operations in North Carolina, Virginia, Maryland, Pennsylvania, and New Jersey.
Warehousing & Fulfillment FAQ
We operate our own facility but want to outsource operations; can Orbit Healthcare still operate it?
Of course. We manage customer-owned facilities and Orbit-owned facilities. Regardless of ownership, we take the same focused approach to business requirement development and process definition, both of which are facilitated by best-in-class systems.
Each operation is different but in general, if you place an order by 2:00 p.m., you will have it that day. Of course, there are circumstances that might require urgent attention – we have a solution for that as well.
Absolutely. Our WMS provides crystal clear visibility into what items you have and how much. Not only that, but the WMS can manage inventory across multiple locations in the same user dashboard. When getting started, Orbit Healthcare can help setup your dashboard and can also setup “subscriptions” so that at key inventory intervals, you receive automated reports.
Orbit Healthcare’s WMS has an easy-to-use portal where customers can log-in to place orders. Depending on your particular needs and circumstances, Orbit Healthcare can integrate with your procurement software so orders and inventory and pass seamlessly from one system to the other.
Orbit Healthcare has been managing warehouse operations for our customer since 2003. Each year, we manage thousands of SKUs and ships millions of items for our varied customers.
Our key service levels for warehouse operations are:
- Dock-to-Stock Performance
- On-Time Shipping Performance
- Shipping Accuracy Performance
- Cycle Count Accuracy Performance
We utilize a cloud based validated warehouse management system synchronized across all of our operating companies.
Medical Courier FAQ
Our couriers carry documents, bank deposits, medical supplies, pharmaceuticals, lab specimens, heavy equipment, and more.
Yes, our courier teams operate 24/7
We ensure that our entire team is trained on the following:
- HIPAA / PHI Compliance
- Safe transportation of lab specimen
- Safe transportation of pharmaceutical
- Safe transportation of chemotherapy drugs
- Blood borne pathogen & bodily fluid spill management
Our fleet has a wide range of equipment including passenger vehicles, mini-vans, cargo vans, and box trucks.

